A new platform to facilitate booking at Ports IB's buoy fields and moorings

This new tool integrates, for the first time, both services in a single application, providing a simpler, more practical and agile booking system.

Ports IB has launched a new platform designed to improve the experience of booking buoy fields and moorings in transit in directly managed ports. 

The platform https://reservas.portsib.es/reservas/es/ offers an integrated system for booking both Life Posidonia Project buoys and moorings, covering the moorings of the 14 directly managed ports and the eight ecological buoy fields on the islands. Each buoy, individually numbered, includes a QR code to facilitate direct access to the platform, a change designed to simplify the process for users.

It is also a more dynamic and visual platform for mobile and tablet devices, and is compatible with a wider range of browsers. 

The purpose of the buoy fields is to protect Posidonia oceanica by providing low-impact anchoring. Thus, during 2024, the same eight buoy fields will be managed as in the previous year, with a total of 264 buoys available for online booking. The service will be provided in the following mooring fields, distributed by islands: Mallorca: Sant Elm, Cap Blanc - Cala Blava and Formentor. Menorca: Badia Fornells and Illa d'En Colom - Cala Tamarells. Ibiza and Formentera: Platja de Ses Salines, Badia de s'Alga - S'Espalmador and Es Caló de s'Oli.

Users of the platform can choose between various types of vouchers to suit different needs and schedules:

-Bathing Voucher: Available in morning (from 10:00 to 14:00 hours) and afternoon (from 14:00 to 18:00 hours) modes, ideal for those looking to enjoy a short period in the water.

-Day Pass: Valid from 10:00 to 18:00, perfect for a full day at sea.

-Overnight pass: Allows continuous use from 18:30 on the day of entry until 18:00 the following day, with a maximum of three consecutive days. After use, you must wait four days to be able to book again in the same field.

In addition to the reservation of buoys and moorings, a skipper service will be available in each buoy field, available from midday until 20.00 hours, to facilitate mooring at the reserved buoy. There will also be a customer service line with a specific telephone number and a new function for incidents or queries, available to registered users from Monday to Sunday.

On the other hand, the registration process for new users has been simplified on the platform. Now, users can directly perform more actions such as: extending the days of the initial booking, modifying the dates and/or facility booked, and cancelling a booking. When booking in a buoy field, the buoy field can be displayed, information about each buoy can be obtained and the preferred buoy can be selected from the available buoys. When booking in a port, the most suitable mooring for the characteristics of the boat (length, beam and draught) is automatically assigned among all the available moorings. In addition, the management of incidents and queries is facilitated from the user's account, allowing direct and more personalised contact with the user service.

And for charter boats, the registration of boats on the platform has also been simplified. Charter companies will have an authorised user to centrally register all the boats in their fleet. These companies will provide their customers with the unique code generated by the application for each rental boat. By entering this code, users of the application will be able to make reservations directly without having to provide documentation of the boat or wait for validation by PortsIB staff.

The platform will accept bookings from the 1st of June to the 30th of September. Depending on demand, the period could be extended until 15 October. Prices will remain the same as in 2023 and will be determined according to the maximum length of the vessel.

With this new platform, PortsIB reinforces its commitment to the efficient and sustainable management of maritime resources, improving access to and administration of the Balearic Islands' nautical facilities and promoting anchoring practices that respect the marine environment.